Conversation with a viewer

This is a true story.

Caller: Hi, I have a question about the website.

Me: OK

Caller: I was watching the news tonight and saw on the [newspaper crawl] a story about [I forget] in the Daily Breeze, but I can’t find that story on the website.

Me: It’s probably not on our site, but will likely be on the Daily Breeze’s website.

Caller: I can’t find it on the Daily Breeze’s website either. Can you tell me where it is?

Me: I’m sorry, I don’t know the Daily Breeze’s website.

Caller: Can you tell me about the story?

Me: No, I’m sorry, I don’t know what story that is.

Caller: OK, then. Thank you.

Me: Thanks, Bye.